For complete plan details, please review the Summary Plan Description. For personalized benefits information and pricing and to enroll, go to Western Union
Employee Access
and select Customer Login.




Aetna Self-Help Tools

If you enroll in one of the Aetna medical plans, these 24/7 self-help tools are included at no additional charge as part of your membership:

DocFind® Provider Directory is where you get the most recent information on Aetna's network of medical and dental providers, hospitals, pharmacies, and more.

Aetna Navigator® is a password-protected Web site for members only. You will need to register first then log in each time with a User Name and Password, under Member Log In.

This secure Web site contains your personalized health information and is where you view your personal claim information, request a new ID card, download claim forms and access such self-help tools as:

Cost-of-care tools – compare the estimated average cost for prescription drugs, surgical and scope procedures, office visits, diagnostic tests, vaccines, and diseases and conditions.

Hospital comparison tool – compare health care facilities in your area before being admitted for a procedure.

Healthwise® Knowledgebase – get information on thousands of health-related topics to help you make better decisions about your health care and treatment options.

If you are not a current Aetna member, be our guest and log in to Aetna Navigator® as a guest using:

User Name: ahfhraguest1
Password: ahfhraguest1

Aetna Informed Health® Line is 24/7 toll-free telephone access to live registered nurses who can provide information on a variety of health topics. Informed Health Line also includes an audio health library that lets you access up-to-date health information, available in English and Spanish. Call 1-800-556-1555.


Complete the
Simple Steps
Health Assessment

and start making positive changes to your health today.